Dear President,

Your company recently installed a fiber conduit on Skyline Drive in Princetown for Verizon. Your supervisor and crew members were excellent at communicating and discussing what they were contracted to perform. They were willing and did coordinate their work work with my remaining field work.

Both their installation work and restoration efforts were excellent. They kept the site clean and neat during construction and cleaned up any residual. Their work exceeded my expectations.

You have dependable workers that your company can be proud of doing great work, while representing your company’s values.

Sincerely,

Edward Schrom

I wanted to write a letter of  appreciation for the high level of service received from Nick Slover  of SB&C Services performing the fiber optic installation for our home  located in Pawlet, VT.  Vtel, or a contractor for  vtel,  came in the spring to layout the plan as to how they were going  to run the line to the house. Despite my suggestions, it was designed
to come up around the house over other buried utilities which raised
concerns.  Then it never happened.  I heard from Nick a week or 2
ago.  He set up a time to meet me and go over a plan in which he was
totally accommodating and obviously very skilled in figuring out the
best way to execute the task. He then called me yesterday, gave me
advance notice as to when he was going to be here, arrived right on
time and he and his very competent and courteous 2 man crew did an
excellent job.  Working efficiently and leaving behind a very neat job.

I am writing this because I am in a service industry as a real estate
broker and was so impressed by the level of service that I thought it
was right to take the time to show my appreciation.  I have always
liked the service provided by vtel (when you call a person answers
instead of an automated directory!).  Nick and his 2 man crew are a
continuation of this high level of service.

Thank you.
Much appreciated.

Sincerely,
Scott McChesney

Home owner

As I am heading home tomorrow (YAY!), I wanted to take a minute to say how honored and privileged I have been to work with the outstanding people at both UNDC and Mastec.  Everyone I have dealt with has been incredibly dedicated and talented in their work and I appreciate how well we have learned to work together during a difficult situation.

Special shout out to Nick and Jeremy at SB&C for their amazing  work and partnership during this time.

Thank you all and best wishes to everyone!

Anne Thorne

Global Operations, Defend PMO | Verizon Enterprise Solutions